Typical Tasks
Confer with clients to discuss their options and goals so that rehabilitation programs and plans for accessing needed services can be developed.
Prepare and maintain records and case files, including documentation, such as clients' personal and eligibility information, services provided, narratives of client contacts, or relevant correspondence.
Monitor and record clients' progress to ensure that goals and objectives are met.
Analyze information from interviews, educational and medical records, consultation with other professionals, and diagnostic evaluations to assess clients' abilities, needs, and eligibility for services.
Develop and maintain relationships with community referral sources, such as schools or community groups.
A day in the life
What kind of work is this?
Social
Working with people
Enterprising
Business based Work
Conventional
Organized, Procedural Work
What personality traits do you need to succeed?
Concern for Others
Integrity
Dependability
Initiative
Persistence
Cooperation
What key skills are needed for this job?
Service Orientation
Social Perceptiveness
Active Listening
Speaking
Monitoring
Reading Comprehension
Expected Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Therapy and Counseling
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Common Activities
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
