Typical Tasks
Operate typing, adding, calculating, or billing machines.
Verify accuracy of billing data and revise any errors.
Keep records of invoices and support documents.
Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.
Verify signatures and required information on checks.
A day in the life
What kind of work is this?
Conventional
Organized, Procedural Work
Enterprising
Business based Work
Realistic
Practical, Physical Work
What personality traits do you need to succeed?
Integrity
Dependability
Attention to Detail
Independence
Concern for Others
Cooperation
What key skills are needed for this job?
Reading Comprehension
Mathematics
Critical Thinking
Active Listening
Monitoring
Speaking
Expected Knowledge
Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Common Activities
Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Processing Information
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
